Terrys Carpets, Blackpool

10 Reviews
Terrys Carpets
Unit 5, Burton Road Industrial Park
FY4 4NW Blackpool
Lancashire England
01253 769996
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updated 2 months ago

Opening Times

SaturdaySa
09:00 – 17:00
SundaySu
10:00 – 16:00
MondayMo
09:00 – 17:00
TuesdayTu
09:00 – 17:00
WednesdayWe
09:00 – 17:00
ThursdayTh
09:00 – 17:00
FridayFr
09:00 – 17:00
Closed.
Opens in  7 h 51 min.
7 h 51 min

Description

Keywords:
Carpet Sales
Products
Carpets
Terrys Carpets is listed in the following categories:

Reviews

, 03 October 2018

I popped into Terry's Carpets,and was asked if I needed any Help,the young Lady was called Danielle,she New exactly what to show me ,I said I was on a mission,for a red runner for my Oscar Night Party!!! For my 70th Birthday.and Danielle said a lot of people use it FABULOUS so chuffed Thanks Danielle xx

, 02 October 2018

I have just got to say a MASSIVE thankyou,to Daniel,she was so helpful and very pleasant,I just went in to the warehouse on a mission!!for a red runner for my 70th Birthday,Oscar night theme.and no trouble at all she showed me some it is PERFECT!!!I am so HAPPY ☺please pass on to Daniel so she knows,Lady done Good.Thanks Sue x

, more than 6 months ago

Absolutely appalling. First & last time of using them. Asked them to measure my whole shop, told them roughly how much flooring there was to measure then chose my vinyl. Got a call to say shop measured and was quoted a price which I paid. Got given a date for vinyl to be fitted and all was good until I got a call from my decorator to say they had only laid half the floor. Went into terrys carpets to question why only half a floor laid, to be told "thats all that was measured" who the hell measures half a shop?? The woman in the office who was so rude, so disrespectful and who truly has no customer skills and really should no be working there with her attitude pipes up its just one of those things. Well no it isnt with 5 days to opening. Then rudely says " what makes you think you would get 60sqm of flooring for the price you paid. Well considering I gave the square footage when choosing my vinyl and your guys cant measure properly and ask the decorator if its right what they are doing instead of calling me again who the hell asks a decorator and not the business owner to confirm what they are doing. Then leave all the mess behind for me to clean up. On getting the rest of the floor done day before opening, again the mess that was left was disgusting. Bits of lino left everywhere, not tidied or swept up. Empty adhesive cans left everywhere and bits of lino actually stuck to the laid lino which then had to be removed. To be told they dont take away their rubbish was bad enough but to just leave crap everywhere and not even tidy up after you've finished the job is disgusting. I will never recommend this company to anyone. I was told by the 2nd lot of guys that the lady in the office was probably Mandy who speaks to most customers like c***. Well I will tell anyone who asks my experience and the fact also that there is a tear in the lino after it was laid has annoyed me even more.

, more than 6 months ago

i bought lino for my hallway was cheaper than i got quoted from another shop the staff at terrys were very helpful i am very pleased with my lino will be going back for my bathroom flooring.

, more than 6 months ago

A good selection of carpets and laminate. Unfortunately Danny let the team down badly. The fitters arrived in site with the wrong laminate. This meant the fitter had to return to the warehouse to get the correct laminate. Then I became the go between the fitters and Terry's. Danny had not provided the fitters with what had been agreed on. On Speaker Phone Danny insulted me to the fitters. It was agreed that Terry's would lift my hall and landing stairs so I could decorate. Danny didn't ask the fitters to do the job. Unfortunately they didn't have the time. After all they had been dealyed due to Danny's incompetence. Danny first denied that he had agreed to lift the hall and landing carpet. Absolutely ridiculous. Terry's measured the hall and landing. Danny informed me as a gesture of goodwill he would arrange for someone to lift the carpeting. He agreed to call me back in an hour. Obviously he didn't call. I left two messages for Terry. Apparently Terry works from home and is too busy to call customers. I received a call from Danny. Apparently he is also in charge of customer services. He promised me someone would call at 09:00 to lift the carpets. Obviously this didn't happen. I had to send the Painter and Decorator away. I called Terry's. Danny hadn't arranged anything. The fitter finally arrived and lifted the carpets. Terry I recommend that you send Danno on a Training Course.

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